Terms and Conditions for IBTASH
Welcome to IBTASH, the
online store that offers foldable reading glasses and other related products.
These terms and conditions govern your use of our website and services. By
accessing or using our website or services, you agree to be bound by these
terms and conditions. If you do not agree with these terms and conditions, you
must not use our website or services.
Definitions
In these terms and
conditions, the following words have the following meanings:
- “We”, “us”, “our” refer to IBTASH, the owner and
operator of the website and services. - “You”, “your” refer to the user or customer who
accesses or uses our website or services. - “Website” refers to our online platform located at ibtash.com, where we
offer our products and services. - “Services” refer to any features, functions, content,
information, or products that we provide through our website. - “Products” refer to any foldable reading glasses or
other related items that we sell through our website. - “Order” refers to any request or purchase of our
products or services that you make through our website.
Account Registration
To use some of our services
or place an order, you may need to register an account with us. When you
register an account, you must provide accurate and complete information and
keep it updated. You are responsible for maintaining the security and
confidentiality of your account and password. You must not share your account
or password with anyone else or allow anyone else to access or use your
account. You are liable for any activities or transactions that occur under
your account. You must notify us immediately if you suspect any unauthorized
access or use of your account.
Orders and Payments
When you place an order
through our website, you are making an offer to purchase the products or
services that you have selected. We may accept or reject your offer at our sole
discretion. An order is only confirmed when we send you a confirmation email
with the details of your order. Until then, we reserve the right to cancel or
modify your order without any liability to you.
You must pay the full
price of your order at the time of checkout. We accept various payment methods,
such as credit cards, debit cards, PayPal, etc. You are responsible for paying
any taxes, fees, or charges that may apply to your order. You must provide
valid and accurate payment information and authorize us to charge your payment
method for the total amount of your order.
We use third-party
payment processors to process your payments. We do not store or have access to
your payment information. The processing of your payments is subject to the
terms and conditions and privacy policies of the payment processors. You agree
to comply with their terms and conditions and privacy policies and hold us
harmless from any liability arising from their actions or omissions.
Shipping and Delivery
We offer various
shipping options for delivering your order to your chosen address. The shipping
costs, delivery times, and tracking information will be displayed at checkout
and in your confirmation email. The shipping costs may vary depending on the
weight, size, destination, and method of your order. The delivery times are
estimates only and are not guaranteed. We are not liable for any delays,
damages, losses, or errors in the shipping or delivery of your order.
We will ship your order
as soon as possible after we confirm it. However, we may experience delays due
to high demand, inventory shortages, or other unforeseen circumstances. We will
notify you if there is any delay in shipping your order and provide you with an
updated delivery date.
You are responsible for
providing a correct and complete shipping address for your order. We are not
liable for any failure or delay in delivering your order due to an incorrect or
incomplete shipping address. You are also responsible for paying any customs
duties, taxes, fees, or charges that may apply to your order when it arrives at
your destination country. We have no control over these charges and cannot
predict their amount.
Returns and Refunds
We want you to be
satisfied with your purchase from us. If you are not happy with the products or
services that you received, you may return them to us within 30 days of
delivery for a refund or exchange, subject to the following conditions:
- You must contact us before returning any products or
services to obtain a return authorization number and instructions. - You must return the products or services in their
original condition, packaging, and with all accessories included. - You must include a copy of your receipt, invoice,
confirmation email, or order number with your return. - You are responsible for paying the shipping costs for
returning the products or services. - You must return the products or services within 30 days
of delivery. - We reserve the right to inspect the returned products
or services and reject any return that does not meet these conditions.
We will process your
refund or exchange as soon as possible after we receive and inspect your
return. We will issue your refund to the same payment method that you used to
place your order. We will notify you by email when your refund or exchange is
processed. Please note that it may take some time for your refund to appear in
your account, depending on your payment method and bank.
We do not accept returns
or refunds for products or services that are:
- Customized, personalized, or made to order
- Damaged, worn, used, or altered by you or a third party
- Perishable, consumable, or hazardous
- Subject to hygiene, health, or safety concerns
- Sold as final sale, clearance, or non-returnable
Product Warranty
We warrant that our
products are free from defects in materials and workmanship for a period of one
year from the date of delivery. This warranty does not cover any defects or
damages caused by:
- Normal wear and tear
- Improper use, handling, storage, or maintenance
- Accidents, abuse, misuse, or negligence
- Exposure to extreme temperatures, moisture, or sunlight
- Alterations, modifications, or repairs by you or a
third party - Force majeure events, such as fire, flood, earthquake,
war, etc.
If you discover any
defect in our products during the warranty period, you must contact us and
provide proof of purchase and a description of the defect. We will examine the
defect and determine whether it is covered by our warranty. If it is covered by
our warranty, we will repair or replace the defective product at our discretion
and expense. If it is not covered by our warranty, we will inform you of the
reasons and the costs of repair or replacement.
This warranty is the
only warranty that we provide for our products. We disclaim all other
warranties, express or implied, including but not limited to warranties of
merchantability, fitness for a particular purpose, title, and non-infringement.
Some jurisdictions do not allow the exclusion of implied warranties, so some of
these exclusions may not apply to you.
Intellectual Property Rights
We own or have the right
to use all the intellectual property rights in our website, services, products,
and content. These include but are not limited to trademarks, logos, trade
names, domain names, designs, images, texts, graphics, videos, audios,
software, and other materials. Nothing in these terms and conditions grants you
any license or right to use any of our intellectual property rights without our
prior written consent.
You may access and use
our website, services, products, and content for your personal and
non-commercial purposes only. You may not copy, reproduce, distribute,
transmit, display, perform, publish, modify, create derivative works from, or
otherwise exploit any of our website, services, products, or content without
our prior written consent.
You may not use any of
our trademarks, logos, trade names, or domain names in a way that is likely to
cause confusion, mislead, or deceive others. You may not use any of our
intellectual property rights for any unlawful, infringing, or disparaging
purposes.
You grant us a
non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and
sub-licensable license to use any content that you post, upload, submit, or
otherwise provide to us through our website or services. This includes but is
not limited to reviews, comments, feedbacks, suggestions, ideas, or other
materials. You agree that we may use your content for any purpose that we deem
appropriate without any compensation or attribution to you.
You represent and
warrant that you own or have the right to use any content that you provide to
us and that your content does not violate any intellectual property rights or
other rights of any third party. You agree to indemnify and hold us harmless
from any claims or liabilities arising from your content.
Jurisdiction
All matters relating to the Site including these Terms of Use are governed by the laws of Pakistan and you agree to submit to the non-exclusive jurisdiction of the Pakistan courts for settlement of any disputes.
Acceptable Use
You agree to use our
website and services in a lawful, respectful, and responsible manner. You agree
not to:
- Use our website or services for any illegal,
fraudulent, harmful, or malicious purposes - Use our website or services in a way that interferes
with their normal operation or performance - Use our website or services in a way that violates any
applicable laws, regulations, rules, or policies - Use our website or services in a way that infringes on
any intellectual property rights or other rights of any third party - Use our website or services in a way that is abusive,
harassing, threatening, defamatory, obscene, pornographic, hateful,
racist, sexist, discriminatory, or otherwise objectionable - Use our website or services in a way that impersonates
any person or entity or misrepresents your identity or affiliation - Use our website or services in a way that transmits any
viruses, worms, trojans, malware, spyware, adware, or other